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Web Visitors to Loyal Customers: Expert Tips for an Impeccable Customer Journey

Blog | 22 May 2023
Factors for Converting Visitors into Customers

Blog Synopsis: Your print business website must often see a huge rush of visitors, but how many of them convert into your customers? If the numbers are not satisfying enough, your website needs genuine improvisations! This blog will explain the significant role that your website plays in increasing the engagement level of your print business and what website upgrades you can do to turn most of your visitors into customers. We also have a tried and tested print e-commerce checklist for you as a cherry on the cake

Shaping up your customer journey to make it more streamlined is what your business primarily aims to do. Well, a recent survey says it is a top priority for most organizations today and will be so in the future to increase sales and boost brand awareness. In a nutshell, to improve the customer experience (CX) by converting more website visitors into valued customers is the key for your brand to thrive in today's competitive business environment. The sooner your print e-commerce platform can turn more visitors into customers, the more your company will stand out!

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However, while you continuously try to find the right ideas to increase sales, the common challenge you face is converting online visitors into customers. Don't you? This disheartening fact is not only true for your business. Unfortunately, a comprehensive study by search engine land says that only 2.35% is the landing page conversion rate of most businesses across different industries; even the top 25% of companies are converting at just 5.31%!

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So, this is evident that it takes a lot of work to increase customer experience. You need to be inquisitive enough about what new you can do to boost your sales and have a robust strategy to improve customer service. This will help you notice excellent conversion of website visitors to customers. And it all starts with enhancing your website experience.

But sometimes little mistakes can have a huge impact! Did you know a single bad experience on a website makes users 88% less likely to revisit the website?

According to research, 25% of first-time buyers relied solely on site-wide navigation to decide whether to purchase. Thus, offering a smoother website experience to your visitors is a great strategy to increase sales and become a memorable brand!

But how can you do that to boost your business? In this blog, we will discuss several proven expert tricks which will indeed frame your strategy to improve customer service in the perfect way ever!

Before diving in, remember to explore the free e-commerce conversion checklist we have curated to give you an idea about the latest trends and features to add to your website for improved CX. This commerce checklist can be one of your best go-to resources for upgrading your website experience and, in turn, converting most of your web visitors to customers!

How do You Convert Website Visitors to Loyal Customers?

A crux answer to this question is by offering a smooth web experience to your visitors where they don't have to struggle to find what they are looking for, get a chance to visualize the effective solutions your company is providing, and have a clear idea of how your business stands out among other brands that have similar offerings like you.

And you can accomplish all that with the dynamic, automated, and versatile features of custom web to print solutions!

Check out our out-of-the-box web to print solutions demo

Now, let's discuss in detail the steps you can take to offer an incredible website experience and grow your print business. Let's read on.

Do you often wonder, "How can I improve my website visitor experience?"

Here is what you need to know.

Tell Your Visitors What to Do

People shouldn’t feel lost when they visit your website. Show them which way to navigate to buy your products or services. Yes! You got it right. We are discussing Call-to-Actions (CTAs) here.

You need to have solid and catchy CTAs ingrained within your website strategically. When crafting your website, especially product/service pages, remember to have attractive call-to-actions to help your visitors easily purchase from you.

CTAs are highly significant because they boost visitors' inclination toward purchasing from your company. A good CTA that sounds less promotional can help them clear out any confusion in their minds and decide to buy.

When we mention 'doesn't sound too promotional,' what does it mean exactly?

It means you must craft your CTAs to let people know how your products/services can help them solve specific challenges. Empower them. Craft a story about how your offerings can solve XYZ common problems your visitors often face. And it will automatically help convert them into valuable customers.

You should never try to compel them to buy from you!

Make Your Website Look Attractive

Do your positive critics often suggest you work on your website as it looks less attractive than your competitors? And does it always compel you to mull over the question, "How can I improve my website to attract more customers?"

A clear answer to this is to make your website so sleek, smooth, and appealing that people fall in love with browsing through it! But how can you do that?

Ensure your website layout is straightforward, with attractive themes that signify the essence of your brand. This will help your visitors get attracted to your website, they will intend to explore your brand further, and it will 10X boost the probability that they will buy from you and become your customers.

And we are not just saying it! According to the latest research, 46% of people buy from brands based on the aesthetic appeal of the websites. So, what are you waiting for?

Opt for the best of web to print e-commerce solutions in the market today, which comprise unique themes and outstanding web designing capabilities with a variety of other dynamic offerings that can holistically skyrocket your print business’s digital presence.

Visit Us to Check Out Our Unique W2P Storefront Themes!

Understand Your Buyers' Identity

What are the 4 types of website visitors? Do you know?

They are:

  1. Those who browse through
  2. Those who look for discounts and offers
  3. Those who are interested in buying
  4. Those who want to make repeat purchases

So, to convert more visitors into customers, it is imperative first to analyze which categories from the above list your frequent visitors fall into and how you can deliver better CX to them. Understand their locations, likings, disliking, etc., and ensure you plan the information on your website per their preferences.

Don't have an entirely salesy approach while designing your website.

Empower your visitors. Offer industry-specific practical tips. Highlight the things that they should know first before buying from you.

And you can do all that with the incredible custom content management system that OnPrintShop’s web to print software offers. It can help you create your website per your users' preferences and stand out in the crowd.

Read Our Blog – Generic E-Commerce v/s OnPrintShop- to Explore Our USP.

While collaborating with us, you can build a completely user-centric website. And this will help your visitors understand your company's thoughtfulness and trust you for the long term. It will boost your relationships with them incredibly and convert a significant section of visitors into your customers.

Offer a Pleasant Buying Experience

Imagine, people are reading frequent negative reviews about your brand like you have a terrible refund policy, payment gateways don't work properly, you don't have a good collection of products, etc. Isn't it scary?

If different feedback and social media platforms on the web are filled with such lousy brand reviews, that's what is stopping your web visitors from becoming valued customers!

To offer a smooth buying experience is one of the best ways you will find mentioned in any e-commerce website checklist for differentiating your business from others.

People should feel confident, safe, and secure to buy from your company. Only then can it help you convert more visitors. So, you must aim to offer a world-class customer experience and reduce negative feedback about your products or services on the web. If people think they are not sure about buying your products or there is a risk, you will end up with fewer conversions.

Thus, think of what you can do to negate risks for your customers. For example, a few prominent tricks trusted brands worldwide often use to gain customer trust are a money-back guarantee, an easy return policy, quick shipping options, and an efficient refund policy. These strategies can 100% eliminate every bit of uncertainty from your customers' minds and help them stay satisfied.

The more your visitors will be confident to buy from your brand, the more you will have quality conversions.

Watch How OnPrintShop's Trusted V10.0 Solution Can Give Your Customers a Dynamic Buying Experience!

Over to You

Isn't it easy to convert more visitors into customers?

Yes! It's not as daunting as it seems. All you need to do is act smartly and take the above crucial steps to ensure maximum conversions. What's more, there is a straightforward and easy-to-remember formula to attain web-visitors' attention and convert them into not just your customers but your loyal brand ambassadors. Want to know what?

100% Convenience + Personalized Care = Increased Conversions

Start Your Journey to make the most out of this winning equation and boost your conversions by 100X! OnPrintShop has more than a decade of prestigious experience in 360-degree streamlining print businesses and amplifying their online presence remarkably for amazing conversions and increased sales.

FAQs

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