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Recurring Revenue Starts with Reordering Simplicity

Episode 01 | 27 Aug 2025

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Episode Overview

Printers often think recurring revenue comes only from landing new contracts. But the truth is, growth begins with making it easier for existing customers to reorder. In this podcast, hosted by Deborah Corn, our VP of Sales Naimish Patel and Regional Manager Trent Foreman from OnPrintShop break down how small improvements in printing reorder workflows can create lasting revenue streams, without overhauling your entire print business model.

With rising tariffs, shrinking margins, and heightened competition, the need for smarter, simpler, more productive systems has never been greater. This conversation dives into practical steps printers can take right now to capture more repeat business and stay ahead.

Print Industry Insights: Why This Matters Now

  • Tariffs & Costs: Nearly 70% of printers expect tariffs to raise operating costs in 2025, and 94.9% plan to increase prices.
  • Productivity Push: 73% of commercial printers rank productivity as their top priority this year. Online ordering systems, prepress workflows, and MIS platforms are the biggest focus areas.
  • Omnichannel Shift: According to McKinsey, 83% of B2B leaders believe omnichannel selling outperforms traditional face-to-face-only approaches.

This isn’t just theory, the market is demanding smarter reorder systems, and printers who adapt now will build stronger recurring revenue streams.

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Learn from the Experts of the Print Industry in This Podcast

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Deborah Corn

Principal Ambassador

Intergalactic Ambassador to The Printerverse & print industry evangelist. Known globally for helping printers bridge technology, strategy, and community.

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Naimish Patel

VP - Sales

With 13+ years in SaaS, B2B, and corporate printing, Naimish has guided hundreds of print businesses toward scalable recurring revenue models by simplifying how customers order and reorder online.

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Trent Foreman

Regional Manager

With 20+ years in print technology and automation, Trent helps print providers streamline operations and tailor solutions that boost efficiency and strengthen customer loyalty.

What You’ll Learn in This Episode

  • What “reordering simplicity” really means in practical terms
  • Where most printers lose repeat business, and why it often goes unnoticed
  • Why “customers just call/email us” is a risky mindset
  • How to audit your print reorder experience and involve the right people
  • Tariffs, productivity, and omnichannel trends reshaping buyer needs
  • Real-world examples of small tweaks that led to big recurring revenue gains

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