Question 1

What is web-to-pack software?

Accepted Answer

Web-to-Pack software is a specialized Web-to-Print (W2P) solution designed for the print businesses who offer customized package printing services. It enables businesses to offer an online platform where customers can design, customize, and order packaging products seamlessly. The software streamlines the ordering and production workflow, ensuring efficiency, accuracy, and scalability for print packaging companies.

Question 2

What types of packaging designs can customers create using web-to-pack solutions?

Accepted Answer

Customers using web-to-pack solutions can create folding cartons, corrugated boxes, rigid boxes, custom printed labels, flexible packaging, branded shipping boxes and various other packaging designs tailored to their needs. The software allows users to customize their designs by selecting sizes, shapes, colors, and finishing options, ensuring that the final product aligns with their brand and functional requirements.

Question 3

How user-friendly is your web-to-pack technology for print packaging companies?

Accepted Answer

Our Web-to-Pack solution is built with ease of use in mind. It features an intuitive interface, drag-and-drop design tools, pre-loaded templates, and AI-powered design assistance. Additionally, it seamlessly integrates with MIS, ERP, and production workflows, making it a hassle-free solution for packaging businesses of all sizes.

Question 4

How does the design process work in web-to-pack software?

Accepted Answer

The design process in web-to-pack software is straightforward and user-friendly. Customers begin by selecting the type and size of packaging that suits their needs. They can then either upload their own artwork or use the built-in design editor to customize the packaging. The software provides 3D real-time previews to ensure accuracy and design precision. Once satisfied, customers finalize their design and place an order. The system then automatically generates print-ready files, ensuring seamless production with minimal errors.

Question 5

Can customers upload their own artwork and designs in web-to-print packaging solutions?

Accepted Answer

Yes, customers can upload their own artwork in various file formats including PDF, PSD, and PNG. The software also provides preflight checks to ensure the uploaded files meet print-quality standards, minimizing errors and rework.

Question 6

Does the web-to-pack software offer 3D visualization and preview features?

Accepted Answer

Yes, our Web-to-Pack solution includes 3D visualization and live preview features. Print buyers and product designers can rotate and inspect their packaging designs in real time, ensuring accurate representation before finalizing their orders. This reduces errors and enhances customer confidence in the final product.

Question 7

What kind of support and training do you offer for web-to-pack solutions?

Accepted Answer

OnPrintShop provides comprehensive support and training for our web-to-pack solutions, including onboarding assistance, live training sessions and webinars, and a dedicated knowledge base with tutorials for self-paced learning. Our 24/5 customer support is available via chat, email, and phone, ensuring quick assistance.