An US-Based Printer, Hotcards Sees 150% Growth in Order Volume After Partnering with OnPrintShop

Company Website

https://hotcards.com

Print Services

Full Spectrum Print Services

Printer Segment

Commercial Printing, Printing Resellers

Customer Focus

B2B, Small to Medium Enterprises

Hotcards chose OnPrintShop for customizable storefronts, automation capabilities, seamless integrations, and reliable support.

150%

Growth in Order Volume

Enterprise User Adoption

100+

Hours Saved Monthly

Increase in Staffing Costs

Hotcards, founded in 1998 and based in Cleveland, Ohio, has grown from a local print shop into a full-service provider serving businesses of all sizes. They specialize in commercial printing, large-format signage, apparel, packaging, and promotional products. With a focus on innovation, Hotcards offers custom storefronts and seamless ordering experiences. Their “Ink on Anything™” philosophy sets them apart, enabling them to meet diverse printing needs while delivering exceptional service to enterprise clients and fast-growing brands nationwide.

Why Hotcards Has Trusted OnPrintShop as Their Web-to-Print Partner for So Many Years

Business Challenges

Hotcards struggled with several operational inefficiencies. Order processing with major vendors like 4over was entirely manual, consuming valuable staff time for entry, tracking, and customer updates. As the company expanded product offerings and order volume, it became difficult to scale operations without increasing staff. Additionally, they lacked support for complex billing and ordering workflows.

OnPrintShop Solutions That Streamlined and Scaled Efficiently for Hotcards

With powerful automation, tailored storefronts, and custom development, OnPrintShop enabled the American printer to simplify operations, reduce manual work, and handle rapid growth.

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Vendor Integrations for Automation

OnPrintShop integrated with major vendors like 4over and apparel decorators, reduced manual order placement and tracking to just a few clicks. Trade printer automation significantly improved speed and accuracy.

Custom Enterprise Storefronts

Automated Shipping and Tracking Notifications

Time-Saving Workflow Enhancements

Custom Development Support

Outcomes of Adapting OnPrintShop’s Solution for Hotcards

Faster Order Turnaround

Automation and vendor integrations allowed Hotcards to process and fulfill orders more quickly, improving delivery times and boosting customer satisfaction.

Higher Customer Retention

The seamless ordering experience and custom storefronts led to stronger relationships with enterprise clients, reducing churn and increasing repeat business.

Focused Strategic Growth

With reduced manual workload, the team could focus on scaling services, exploring new product lines, and onboarding larger clients without operational bottlenecks.

“OnPrintShop has been a game-changer for us. From seamless integrations to custom development, they’ve helped us grow without expanding our team. Their support and knowledge transfer are top-notch we trust them completely, and that’s why we’ve stayed with them for years and will continue to do so.”