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Commercial, Photobooks, Photo Calendar, Diary, Short Run Booklets
Digital Printer
B2B, B2C
Reduction in Manual Quotes
Increase in Recurring Orders
Increase in workflow efficiency
Color Digital is an established online printing company based in the United Kingdom that caters to both B2B and B2C customers. They launched their first four brands using Magento to offer varied print products like calendars, presentation folders, carbonless copy papers, flyers, leaflets, and stationery products.
They had challenges in scaling their operations as per industry needs as the platform they were using didn’t provide much flexibility which made them expend endless hours in development and had them searching for different extensions. They also wanted to enhance their online designing experience. They also wanted to recalibrate their order processing to remove manual intervention which took the most time and effort.
In 2015, Color Digital joined hands with OnPrintShop and launched 5 websites in just 6 months to offer varied product segments and automate customer communications, pre-press, and production processes. We helped them manage multiple stores through a centralized admin, provided photobook design software and other online designing tools, and created custom pricing rules. As a result, they achieved a 50 percent reduction in the manpower required to process their orders.
We equipped them with the B2B storefront to channel and process their B2B orders centrally to optimize their order management. Our storefronts also provided them with the ability to communicate with their clients for their order statuses.
Our B2C storefront solutions helped them cater to their B2C customers with dedicated product offerings and channel their orders in one place. With automated order notifications, they were able to set up smooth communication with their customers.
We provided them with the dynamic price calculator to help them ease their pricing calculations with unique pricing rules and logic for their bulk orders.
We helped them optimize their order management with our print order management software to reduce their turnarounds and manpower required in their operations.
We integrated external MIS to help A-Plus Printing monitor its reseller and customer operations from one place and automated all its operations to achieve faster turnarounds and comprehensive tracking of its management operations.
They saw a 66 percent reduction in their manpower for managing orders which helped them deploy their manpower to more important tasks like production.
Leveraging our print order management software, Color Print increased the number of their repeat orders and the manpower could be involved in growing the business.
Most of the manual processes in the order workflow were automated. The customers were facilitated with online ordering and the staff was relieved from providing quotes and invoices manually.
The software is a great fit for our business model and was effortless to pick up with. This teamed with the exemplary level of support that we have received and the ongoing development of the software makes it a very robust and a solid solution.
Director.