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Summary: Is your B2C web to print storefront ready to meet the demands of today’s digital-first buyers? As online shopping keeps growing, it has become necessary for printers to adopt customer-centric features that double the business outcomes. Keep reading to discover the must-have features in a B2C storefront.
In today’s fast-evolving print ecommerce era, it has become essential for print shop owners like you to upgrade your retail storefront with modern functionalities.
As per a recent study, almost 2.77 billion people shop online in 2025 marking a 2.2% surge from the previous year.
These stats prove that the number of online shoppers will keep on increasing, and hence adapting with the changing world by opting for a feature-packed advanced b2c web to print storefront can be a game-changer for your print shop.
This blog will cover all the must-have features you need to consider in a b2c-focused print ecommerce storefront. Let’s dive in.
Being in the B2C print ecommerce industry, it is essential for print owners like you to analyze your current workflows and opt for selective yet powerful storefront features.
This is how the right features will drive conversions:
In a nutshell, providing your print buyers with a feature-packed and high-quality B2C website will enhance their overall customer experience and make them purchase prints from you.
Here’s a list of all the essential features you need to consider before opting for a b2c web to print storefront. Let’s go through each of the features one-by-one.
One of the critical features in a B2C web to print store is user-friendly navigation with a responsive UI. This capability allows customers to quickly and effortlessly explore your product offerings.
Having a mobile-responsive retail storefront can be a true difference-maker for print shops. This is because it allows users to access the platform anytime and using any device including smartphone, laptop, desktop and tablets, ensuring a consistent experience across all of them.
The second most important feature is having the capability to provide accurate representation of print products and detailed descriptions of them. It is necessary to showcase product images in high-resolution with good color quality to capture the buyer's attention.
Some of the product information that needs to be demonstrated properly in the storefront includes product descriptions, specifications and features. This data is critical as it allows users to make informed decisions and reduces the chances of product returns.
The next most important feature in a B2C storefront is easy design personalization and the ability to visualize it in a 3-dimensional format. The 3D preview feature is developed to provide a 360-degree view of how the designed prints will appear in the real-world after printing.
Providing these functionalities along with a library of pre-designed templates can allow your customers with even zero technical expertise to create extraordinary prints in no time. Overall, it will not only allow your retail customers to create stunning artworks quickly and easily, but also have a visual clarity before purchase, and save time.
B2C customers placing single and bulk orders should find it easy to calculate the costs of print products on-the-go. Ensure that your software includes precise price estimating with transparent calculations, and options like rule-based pricing, quote expiry reminders and tailored pricing structures.
This print-specific tool can handle complex print calculations instantly, support a variety of products, improve order accuracy, reduce back-and-forth communication, and simplify the buying journey for customers. With error-free cost calculations and quick quotations, you can eliminate guesswork, build trust among your customers and save time for both.
Consider the feature of forward-thinking design proofing that facilitates effortless collaborations between designers and end customers for faster artwork approvals. It eliminates the need to send back-and-forth emails or take follow-up calls for getting updates on the designs.
The feature can consolidate all design feedback and requests in a single platform, maintain version controls, and send system generated emails to ensure clear communication. This enhances transparency in the approval workflows, provides timely notifications on changes made and reduces the number of revisions.
Features like search and wishlist options are often overlooked but can play a huge role in enhancing your print buyer’s online ordering experience. Opt for a search feature that autocompletes suggestions, has filters to refine options and provides accurate suggestions despite typos and minor errors.
By enabling your customers to add their favorite products to a wishlist with addition/removal capability, and easy sharing options on social media can be truly game-changing. These features can help your retail customers with faster product discovery and plan their purchases effectively.
We live in the digital era where online shoppers prioritize personalization and convenience. A b2c web to print software can transform your print shop if it has the capabilities to leverage user data for providing personalized product recommendations, tailored messaging and promotions.
Highlighting popular choices based on trending and most-in-demand items on the storefront can boost conversions. Furthermore, by tracking your customer’s online behavior such as preferences, browsing and purchase history, you can provide high-end personalized messaging to your customers.
In the ever-evolving B2C print industry, having a trustworthy online presence with relevant content is crucial. An advanced content management system (CMS) enables b2c printers to maintain an up-to-date storefront by facilitating quick content updates, maintaining consistent branding across webpages, and supporting the creation of dynamic content for improved SEO.
Ensure the CMS platform enables you to view, approve, filter, or reply to reviews and ratings on your b2c print ecommerce website. A streamlined system for this task will increase your social proof, enhance credibility, and help new users make informed purchasing decisions.
Top-notch security and multiple payment options can build customer trust in your print shop and give them the flexibility to pay using their preferred method. A few common and safe payment options include cash on delivery, UPI (for Indian customers), credit cards, debit cards, and net banking.
Ensure the storefront provides seamless integration with popular payment gateways like Payflow Pro, Razorpay, Authorize Aim, and more, for catering to specific locations. Look for a feature that offers guest checkout options and clear progress indicators to minimize cart abandonment rates and ensure a positive customer experience.
Your retail storefront must have features that can provide a birds-eye view on orders and automate repetitive tasks. Consider automation-driven order management that enables you to manage and track a diverse range of print orders from a centralized platform.
Check if it simplifies critical tasks like providing central management of sales channels, order life cycle tracking, offers visibility on inventory levels, and sends automated updates to customers about order status. This feature is highly beneficial as it allows printers to easily handle high order volumes, reduce errors, and speed up turnaround time.
Multi-store management functionality is a must-have for B2C print business owners wanting to cater to multiple print products, niche and target audience. This feature allows printers to customize each store for specific customer segments, offer relevant products, create brand differentiation, and manage all stores from a centralized platform.
Look for capabilities like quick navigation between b2c stores, creation of unique store URLs, store-specific product catalogs, coupons, multiple payment gateways, languages, currencies, shipping methods, and themes. This functionality can allow printers to manage all stores from one place and offer tailored shopping experience for versatile customers.
Every customer is unique and might have a different choice of language and currency usage as per their location. By enabling customers to read website content in their native language, printers can personalize their online ordering journey.
Likewise, by providing the ability to make payments in the customer’s preferred currency- whether that's USD, INR, EUR, etc., printers can facilitate smooth localized transactions. These features will allow you to expand your market reach, enhance user experience, optimize your retail storefront for global SEO, and increase credibility.
What can be better than having the ability to effortlessly track your business performance and take the required steps to optimize it? Well, powerful reporting and analytics tools that provides key metrics on customer behavior, sales performance and inventory levels can help to make data-driven decisions.
Printers can get access to a dashboard with valuable metrics, charts, figures and numerical data on several business aspects and identify areas for improvement. These actionable insights can enable print shop owners to optimize sales strategy, run targeted campaigns, and maximize the efficiency of b2c print operations.
As a B2C print business owner, it is necessary to have a robust inventory management feature that helps to manage inventory levels and track them via automation-based real-time stock updates. This ensures transparency for customers and also helps print shops with timely restocking and preventing stockouts.
Also, a neo-modern web to print software for b2c print shops can streamline delivery processes if it offers advanced shipping options These include multiple shipment capability, precise calculations of shipping and fulfillment, ability to add shipping labels and provide order tracking ID’s.
Over to YouChoosing the right features for your B2C web to print storefront is an essential step as it decides the success of your printing business shop.By opting for a robust reliable b2c web to print storefront provider like the ones offered by OnPrintShop, you can optimize your website with extraordinary features that will propel your business forward.So, what are you waiting for? Request a personalized demo with OnPrintShop today to enhance your storefront performance with next-generation functionalities.
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