PRINTING United Alliance Recognized us as the Technology & Product of the Year with - Pinnacle Award 2025
Commercial, Wide Format, Invitations, Photocopy
Digital Printer
B2B, B2C
Reduction in Human Labour
Customer Communication
Online Sales
Located in Kelowna, Canada, Rapid Printing has been serving businesses in Central Okanagan for over 35 years. They understand that there are choices when it comes to printing, signage, and graphic design projects and they prioritize superior quality, fast turnaround, along with friendly, professional service.If it's important to you, rest assured it's just as important to them.
Rapid Printing faced significant challenges in transitioning its operations to online channels. Despite using multiple web-to-print solutions over a decade, they struggled to achieve their business goals. They were seeking a comprehensive solution to simplify ordering and reordering processes for their customers. Additionally, they required technical support to expedite the setup of their online store.
Partnering with OnPrintShop, they not only gained a powerful web-to-print platform but also found a trusted partner committed to their success. This collaboration unlocked significant improvements in order management and technical support that ultimately enhanced their customer experience.
We quickly onboarded them and provided them with intuitive and easy-to-understand interfaces within the backend, enabling easy navigation and product configuration.
Sending automated updates and notifications to customers led to delivering higher retention rates and attracting new customers.
We provided catalog management tools and services to assist their client in efficiently setting up their product offerings on their storefront.
Our print order management software helped them automate their ordering process and reduce errors while handling the orders.
Automating the ordering process and helped in boosting the overall productivity with a 70% decrease in human labor thus reducing the errors in the process and saving them time and effort.
By automating print order management processes, our solution contributed to a notable reduction in labor and operational costs, optimizing resource utilization and enhancing profitability.
Improved ordering process led to a surge in repeat orders thereby higher repeat sales and revenue growth.
We believe this website will energize our business. The customer will stay on the site longer when they know all of their questions can be answered with a few clicks of the mouse. I think this website is going to be a valuable tool for a business moving forward. In order to compete in today’s market, you need a great online presence with easy to navigate website, and OnPrintShop offers a complete package.
Owner