Our Most Powerful Update is Now Live. What's New in OnPrintShop v12.0 – Learn More!
Back to Blog Page
Blog Synopsis: OnPrintShop’s automated and state-of-the-art print order management system has a proven record of minimizing human intervention, growing sales, and helping print service providers completely transform their order management operations. If your print business is losing orders due to flawed order management, this blog is a must read for you! We discussed a real-time example of how OnPrintShop helped one of our many clients process their print orders seamlessly and reduced the manual costs involved while increasing their sales.
The print business industry is burgeoning exponentially, with the total estimated value reaching approximately 484.22 billion by 2027! This is leading to huge competition across the print business world. Top-notch print companies are consistently ready to cover the extra mile to stand out in the crowd!
But Two major challenges print companies are struggling with - 1. Reducing order quantities, and 2. Pressure to keep costs down due to a major increase in raw material prices.
So, the two most common questions in the print industry are: How can a printing business make small orders profitable? Where can we cut down on costs?
In this blog, you will get to know the answers to these questions in a precise way. And we are not going to answer these just theoretically. In this blog, we will real-time discuss one of our effective customer case studies, which will prove how OnPrintShop’s award-winning web to print software and our skilled team successfully solved the above challenges for one of our valued clients; helping them process online print orders easily.
We helped this client reduce the workforce needed to process print orders from 6 people to 2 people. Even if we take it on the lower side and consider that they used to pay an average salary of 30 thousand USD, it helped them save one hundred twenty thousand USD in the very first year.
See it in Action Today to Streamline Your Print Order Management Instantly!
Let’s understand the typical lead-to-order confirmation process for our client print company. The print company received new inquiries on calls, emails, or walk-ins; everything was manual. And research indicates that it takes approximately 14 – 17 interactions to confirm a print order, which costs approx. 160 – 320 USD. So, not sure how many orders they might be losing due to delayed manual pricing responses! It was also having a drastic negative impact on the post purchase experience of their company.
Second, from Order confirmation to delivery and feedback- most orders were running late as confirmed orders stayed in the mailbox, computer, or mobile until the owner/CSR did not manually enter an order in excel or MIS or in their in-house developed solution. Also, the same data was required to be re-entered into accounting solutions shipping label generation.
The third stage re-ordering process was equally time taking and costly. Every human touch means chances of errors, and the production team depended on Customer support or sales teams for any issues in print files.
To solve these challenges, the Onprintshop team came to the rescue! We understood the key products, customer types, and order processing in detail. Our team helped the printer effortlessly configure their print products with complex formulae. Our managed print solutions helped them automatically generate pricing and calculate the best shipping packaging options. Also, the Onprintshop team helped to set up customer-specific pricing and payment.
After collaborating with us, the printer revolutionized and started processing orders centrally with Onprintshop’s print order management solution, which helped our client generate invoices, job tickets, and shipping labels with just a few clicks. Also, our intelligent print order management software ensured the auto-sending of quick thank you emails and order confirmation emails to our client’s all respective departments or people.
Now, even if the printer is traveling, they are at the customer’s office, or even while working from home, they can process orders from mobile. There is no need to call the production department or customers for updates; the dashboard and order board track all the orders’ status and customer feedback.
Now only two people can manage the flow of their orders!
Earlier, they depended on each other to enter or pass on orders from one stage to another and update manually.
Now, our client is delivering each order on time, which has increased customer confidence and repeat sales, ultimately ensuring 100% growth of their print business.
Print companies are getting more sophisticated and unique every day! And what is helping them transform in an amazing way is the efficient SaaS web to print technology. Research says that the global web to print market is expected to grow at a CAGR of 5.2% and reach an average value of USD 39.99 Billion by 2027!
In this blog, we have explained how we, at OnPrintShop, have helped one of the top print companies boost their sales incredibly with our skill, technology, and team power. In a nutshell, what helped us shape the operations of our client’s print company is the amazing winning formula of 100% automation that our award-winning web to print storefront offers.
Book Demo Today today to talk to our experts!
Fill out the form to get personalized demo now.
By submitting this form, you agree to our Privacy Policy